For your WordPress-powered website, are you seeking for the best business phone service? You can handle consumer calls more effectively by adding a phone service.

We’ve chosen some of the top business phone services in this article that you can utilize in conjunction with your WordPress website.

When Do You Need a Business Phone Service? and Why?

Most of the time, you can simply add your landline or mobile number to your WordPress website and use that to take calls from clients. However, you wouldn’t be able to converse clearly and your phone number wouldn’t appear professional.

You can accomplish the following when you add a suitable business phone service:

• You can easily keep tabs on call length, hold periods, wait times, and usage overall.
• Call forwarding, caller ID, call waiting, inbound call routing, call recording, and other features are typically included with business phone services.
• Share a single business phone number with multiple users at once (auto attendant feature allows you to route call to the first available representative).
• To receive and make calls, you can utilize a desk phone system, cordless phones, a mobile cell phone, or a computer.
• Simple employee addition without involving an IT specialist
• VoIP (voice over internet protocol) business phone solutions allow you to carry your local or toll-free number with you wherever you go. Only a fast internet connection is required.

Adding a professional business phone service can help you expand your business if you run an online store or a small business website. With qualified sales and support offered over the phone, you may use it to improve client relations.

In light of this, let’s examine the best business phone services you may utilize with your WordPress website.

1. Nextiva

In terms of functionality and usability, Nextiva is the top business phone service. They provide a wide range of functionality, are easy to set up, and are reasonably priced. The unified communications platform is simple to use and has a web-based admin panel, which enables small business owners to handle it like an expert.

Advanced call routing, limitless free domestic calling, voicemail to email and text, online faxing, text messages, and other features are all included in Nextiva’s VOIP phone service for small businesses.

Along with all the normal call management features like caller ID, call forwarding, routing, personalized greetings, complex IVR (interactive voice response) systems, and more, you also receive a free local or toll-free number, free number portability, and more.

As a platform, Nextiva also offers a number of strong features, such as CRM, Live Chat, online polls, call statistics, and other products that integrate seamlessly with commercial phone systems.

Their voip system delivers 99.999% uptime, their phone call quality is superb, and their customer care specialists are always helpful.

2. RingCentral

Another well-liked business phone solution for organizations of all kinds is RingCentral. They provide one of the small business phone systems with the most features available.

They offer a business phone platform with all the features you would expect for a business phone, such as unlimited calling, call forwarding, caller ID, call waiting and transfer, sharing one line among several users and mobile devices, SMS messaging, visual voicemail, and more.

In addition, it includes team chat, 1000 toll-free minutes, and interfaces with Gsuite, Dropbox, Microsoft, and other services. Video meetings with screen sharing are also included. It includes a straightforward cloud-based administration that makes setting up and managing your calls a breeze.

You can add up to 10 people to their Essentials plan, which starts at $19.99 per month for each user (paid annually). Other plans have different features and prices. Use our RingCentral promo code to gain access to discounted rates.

In order to have a catchy and memorable business phone number, you may also pay extra to get a vanity number for your company.

For physical organizations wishing to replace landlines as well as those converting to virtual offices, RingCentral offers an excellent phone option.

When suitable, it can integrate with your phone system, or you can use their virtual phone system with the RingCentral desktop and mobile apps, which are available for all smartphones (iOS and Android).

3. Ooma

The well-known VOIP company Ooma sells 1-800 toll-free and business phone numbers for reasonable costs. Any Ooma office plan can include a toll-free number. You will automatically have a toll-free phone number selected for you by default, but you can also pick a different one.

The Ooma office platform includes all the potent features you’d anticipate, including a virtual receptionist, extension dialing, music-on-hold, sophisticated mobile phone apps, call records, and more. The setup is incredibly quick and simple, which is the best part.

Managing calls, adding new team members, and other tasks are all made simple using their control panel.

Their no-contract price plan starts at $19.95 a month per user and includes 50+ business phone services in addition to a free toll-free number.

Additionally, they offer the Ooma Office Pro plan for $24.95 a month, which adds extras like video conferencing, voicemail transcription, improved call blocking, call recording, a desktop client, and more.

A Pro Plus plan is also available, which offers more sophisticated capabilities including phone queuing, Salesforce integration, meeting recording, hot desking, and others.

4. GrassHopper

For solopreneurs and small businesses, GrassHopper offers virtual phone numbers using voice over internet protocol (VOIP). With a virtual phone number, calls can be forwarded to any other phone or mobile device. However, you will still want a conventional phone connection to make outgoing calls.

To manage your account and phone service, they provide user-friendly web and smartphone applications. You can select among local, toll-free, and vanity phone numbers, and you can utilize several extensions with that number. It offers local and toll-free lines in the US, Canada, and the UK.

All common functions including call forwarding, routing, waiting, call hold music, voicemail to email transcripts, and more are included with GrassHopper. Because you can add extensions that can be utilized from anywhere using mobile or desktop apps, it is ideal for remote teams.

Their monthly plans start at $29.99 for 1 local number and a maximum of 3 extensions. On their more expensive plans, you can add more users and local phone lines.

Conclusion

A corporate phone system is a multiline phone system with capabilities including call recording, automated menus, ring groups to call numerous employees at once, voicemail-to-email functionality, and limitless calling.

Business phone system types include private branch exchange (PBX), Voice over Internet Protocol (VoIP), and key system unit (KSU). The best phone systems for small businesses utilise VoIP technology, allowing you to leverage your company’s internet connection for the system as a whole.

With the aid of important software connections, today’s modern phone service providers offer unified communications across phone, video, chat, text, and fax with the goal of maximizing every conversation that takes place for businesses.

Calls can still be made using an IP desk phone that has a traditional appearance, but most users prefer to use a headset and a desktop application or just their mobile device.

The top business phone systems available today provide a multitude of call management options, including virtual receptionists, sophisticated call routing, bespoke business hours, and many other useful features to guarantee that calls are never forwarded to voicemail when someone is available to answer.

SOURCE: WPBeginner Blog & Business News Daily